Our job is to ensure your safety;yours is just to relax

Providing you with a unique relaxing experience is at the core of our mission at AIRE Ancient Baths. Now, more than ever, we are committed to ensuring the safety of our guests and staff. In response to these challenging times, we developed enhanced sanitation protocols and implemented specific safety measures, in accordance with the recommendations set forth by the Centers for Disease Control as well as, the local government guidelines promulgated by state, local and city governments including, the New York and Illinois State Department of Health. mandatory measures to ensure the highest standards of health and safety. We are taking the utmost care to make sure that all you have to worry about is relaxing to the fullest. 

Below we've summarized our Post Covid-19 Health & Safety Plan, with all the key points and information you need for a safe experience. We'll update these procedures as things change and evolve, so be sure to check back here before you arrive for your appointment.

REDUCED CAPACITY

SOCIAL DISTANCING

ONLINE CHECK IN

ADJUSTED TEMPERATURES AND HUMIDITY FOR A SAFER ENVIRONMENT 1

UPGRADED VENTILATION SYSTEMS

ADAPTED TREATMENTS/MASSAGES PERFORMED IN CONTROLLED AREAS

CERTIFIED MATERIALS FOR DISINFECTION AND PROTECTION 2

COMPREHENSIVE STAFF PROTECTION MEASURES

EXTRAORDINARY SANITATION AND CLEANING MEASURES 3

MASKS, GLOVES, AND SANITATION STATIONS 4

1. All of our protocols and measures follow CDC guidelines.
2. Which align with CDC,EPA and state of New York and Illinois guidelines and are approved for use and effectively fight against viruses, bacteria and other air and blood borne pathogens on all equipment and surface in every space of the spa.
3. Including but not limited to extra cleaning and sanitizing of public or frequent contact spaces. This includes the front desk, elevator, entrance doors and handrails, bathrooms and seating areas in the changing room. All of our cleaning protocols adhere to mandatory New York or Illinois State Department of Health Guidelines.
4. Due to the widespread transmission of COVID-19, our company enforces a face covering policy in accordance with New York Executive Order 202.17.
All employees, customers and visitors are required to wear a proper face covering when entering this establishment. Failure to comply will result in denial of entry as specified in New York Executive Order 202.34.
Appropriate Types of Face Coverings are:
    *N95 masks, surgical masks or face shield;
    *homemade masks;
    *other cloth covering such as handkerchief, scarf or bandana
Face covering must be worn so that they fit snuggly, but comfortably over the face and be secured with straps and ear loops. The face covering must be include multiple layers of fabric and allow for unrestricted breathing.

Check-In and Reception:

  • All check-ins will be performed online or via telephone, prior to your arrival. We are taking extra care of our team, so they can take extra care of you and minimize interaction at the reception desk
  • Check-in upon arrival will be done individually and in order of arrival
  • You will find special sanitation stations for customers equipped with courtesy sanitization items that include hand sanitizer, gloves, and masks in all common áreas.
  • We have removed all non-essential paper elements such as brochures and price lists. This information will be available through QR codes and/or via email
  • Our lobby has been retrofitted to preserve social distancing with our employees and other customers in the reception area
  • Temporary pause of contact points such as, water and tea stations and valet parking (in selected cities)
  • All clients must go through a temperature check upon arrival prior to entering the facilities
  • We have placed disinfectant mats at the entrance of all our locations to create an interior/exterior barrier

Changing Rooms:

  • We will work to maintain safety distance all times between customers and staff
  • Our internal cleaning staff performs deep, thorough cleaning and disinfection of all surfaces as well as the inside of each locker between customers, following approved protocols
  • All customers must shower before accessing the baths
  • Disposable gloves must be worn when using hair dryers and common amenities
  • All textile items (towels, bathrobes, booties, swimsuits, etc.) are washed at a minimum temperature of 140ºF, as well as being sanitized

Thermal Baths:

  • We have reduced the total allowable capacity during all our sessions in accordance with social distancing protocols
  • Our staff will actively monitor to ensure compliance with social distancing measures
  • You will find special sanitation stations for customers equipped with courtesy sanitization items that include hand sanitizer, gloves, and masks in all common áreas.
  • We adhere to the strictest standards of cleaning and sanitation, according to special protocols created exclusively for your peace of mind
  • We have upgraded our ventilation and air conditioning systems
  • We use disinfecting agents in our baths waters, samples of which are regularly tested and analyzed by an external specialist certified company
  • Face Masks must be worn in all common areas and do not need to be worn in the baths.

Treatment Rooms:

  • We implemented enhanced cleaning and disinfection protocols for all our treatment rooms, massage tables and equipment, using certified EPA disinfectant products before and after use by each customer
  • We have upgraded the ventilation and air conditioning systems in all rooms
  • We maintain our protocols for all our massages and rituals using sanitized textile materials, designed for individual use

Air, Temperature, and Humidity:

  • We have implemented ventilation protocols for more effective air renewal
  • We have adjusted the temperature and humidity levels to create a safer environment

Treatments:

  • We have created new specific and exhaustive protocols for performing treatments safely and in accordance with established re-opening guidelines
  • For increased safety, we have eliminated or modified any rituals or experiences that include facial treatments
  • Massages will be performed with or without gloves, according to customer preference
  • Special equipment will be used by massage therapists while performing treatments
  • Clients and Therapist must wear face masks during the entire duration of the treatment

Partners and Suppliers:

  • A specialized external laboratory will periodically collect samples for analysis for water and air quality
  • All partners and suppliers who access our facilities will follow specific preventive protocols upon entry, including the use of adequate PPE

Staff:

  • All staff will be provided with certified and appropriate PPE (personal protection equipment), including FFP2/N95 masks
  • Employee temperature checks at the start of every shift
  • Staff have undergone compulsory special training in infection prevention

We continue to explore additional sanitation tools and stay abreast of all new developments regarding the most effective methods and products to employ

For any further questions or concerns, please do not hesitate to contact our Customer Service team at booking@beaire.com

We can't wait to see you again!

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